Hello Readers!!
Today we are going to know how to install & run osTicket , a open source(commercial too) Ticket management tool in your Ubuntu(Linux too).
Step 1: Open your terminal and run these below commands one after one.
Those above commands will install Apache2,MySQL server,PHP, unzip software. If you dont aptitude installed you can install or instead you may use apt-get,yum similar tools.
Step 2: After installing , download osTicket from OS_Ticket_Download and save it.
Step 3: Then Open your terminal and paste these commands one after one in your terminal
Step 4: Next change your directory to extracted osticket and then do following steps.
Step 5: Now rename ost-config.sample.php to ost-config.php with
Then
Step 6: Now change permissions to global equal mode to ost-config.php with
Step 7: Then type as ifconfig to find your IP and then open your browser
From there you can follow remaining instructions with clicking at continue button.
Today we are going to know how to install & run osTicket , a open source(commercial too) Ticket management tool in your Ubuntu(Linux too).
Step 1: Open your terminal and run these below commands one after one.
sudo -i
aptitude install apache2 php5 libapache2-mod-php5 php5-imap
aptitude install mysql-server mysql-client php5-mysql
aptitude install phpmyadmin
aptitude install unzipphp5enmod imap && sudo service apache2 restart
Those above commands will install Apache2,MySQL server,PHP, unzip software. If you dont aptitude installed you can install or instead you may use apt-get,yum similar tools.
Step 2: After installing , download osTicket from OS_Ticket_Download and save it.
Step 3: Then Open your terminal and paste these commands one after one in your terminal
mkdir /var/www/osticket
mv <here_path_to_OS_ticket> /var/www/osticket/
unzip <here_path_to_OS_ticket>
Step 4: Next change your directory to extracted osticket and then do following steps.
mv /uploads/* /var/www/osticket/
Step 5: Now rename ost-config.sample.php to ost-config.php with
/var/www/osticket/include/ost-config.sample.php /var/www/osticket/include/ost-config.php
Then
Step 6: Now change permissions to global equal mode to ost-config.php with
chmod 777 /var/www/osticket/include/ost-config.php
Step 7: Then type as ifconfig to find your IP and then open your browser
http://<IP_here>/osticket/setup
From there you can follow remaining instructions with clicking at continue button.
